Job Detail

(0-3 Years) ‘WIPRO’ : Walk-In : Service Desk : On 20 January 2018 @ Pune / Mumbai

(0-3 Years): Walk-In : Service Desk

Wipro
MumbaiPune
Full TIme
Salary : Rs. Experience(s) :  Year

Overview

(0-3 Years): Walk-In : Service Desk : On 20 January 2018 @ Pune / Mumbai

About Wipro

Wipro (www.wipro.com)

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(0-3 Years) Walk-In : Service Desk @ Pune / Mumbai

Job Details :
# Experience: 0 to 3 Years
# Work Location: Pune
# Interview Location: Pune / Mumbai
# Walk-in Date: 20-JAN-2018
# Walk-in Venue(s):
– Wipro Ltd, 7th Floor, A Wing, Kensingtone Tower, Hiranandani, Powai, Mumbai
– Wipro Ltd, Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune – 411057

Job Code : 541415

Job Details :
# Job Tittle: Administrator IT Infra Service Desk
# Work Location: Pune
# Experience: Freshers
# Mandatory Skills: TIS Service Desk
# Minimum work experience: 0 – 1 Years

Key skills required for the job are :
# TIS Service Desk (Mandatory)
# As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Roles and Responsibilities :
# Mandatory Skills: TIS Service Desk, Infra SD Remote User and Device Management
# Desirable Skills: Language Skills: English Language

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